Productivity Improvement Plans
Questions to Ask
Description of Service
A structured program to measure the workload performed with the primary objective being determination of the number of employees required to perform the assigned work. It is designed to streamline and organize workflows in order to improve operating efficiencies.
A lumber supply dealer, concerned with staffing levels in administration, desired to have an analysis of the workload and staffing requirements. Results -- The engagement identified areas for improvement, particularly in the accounting and purchasing functions. Automation was introduced, cutting staffing requirements by over 50 percent in two years.
A municipal government needed an independent assessment of the staffing levels in their utility department. Results -- Procedures had not changed and were largely manual. Automation and cycle billing were introduced, reducing staffing requirements dramatically over time.
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